Shipping policy

Shipping & Delivery

At Birch & Form, we are committed to providing you with a seamless shopping experience, from the moment you place your order to the moment it arrives at your doorstep. Below, you’ll find everything you need to know about our shipping and delivery process.

 

 

Shipping Destinations

We currently deliver to:

  • United Kingdom: UK Mainland only

 

 

Shipping Rates & Options

We offer several shipping options to suit your needs:

For UK Orders:

  • Standard Shipping: £4.70
    Estimated delivery: 3–5 working days.


For International Orders:

  • Please email through our contact form for quotes for international delivery

 

 

Order Processing Times

  • Orders are typically processed within 1–2 working days.

  • Custom or handmade items may require additional time, as indicated in the product description.

 

 

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with a tracking link (if available). You can use this link to track your parcel directly through our courier’s website.

 

 

Customs & Import Duties (International Orders)

For orders shipped outside the UK, customs or import duties may apply. These charges are determined by your country and are the responsibility of the recipient.

 

 

Delivery Delays

While we aim to deliver within the specified timeframes, delays can occur due to factors beyond our control, such as adverse weather or customs processing. We appreciate your understanding and patience.

 

 

Need Help?

If you have any questions or concerns about your order, please don’t hesitate to contact us through our contact page

Thank you for choosing Birch & Form!